VB 6.0 - Min 3 years of relevant experience is mandatory
Dotnet professionals with past experiences in VB 6.0 will not be considered.
Oracle (or) SQL Server Experience is required.
Good proficiency in MicroFocus COBOL or Wang COBOL or Unix COBOL programming
Handling ISAM/VSAM files
Excellent Analytical and logical reasoning skills
Very good Oral and written communication skills and articulation
Reasonably good documentation skills
Good interpersonal skills
Should have worked in Helpdesk and Support projects
Worked in both support and project environments
3 years+ SAP CRM experience – at least one year on SAP CRM 2007 or above
Knowledge of CRM Service order processing, Business partners & Ibase functionality
Excellent ABAP and BSP development skills
Exposure / experience of idocs, interfacing with external systems, performance optimisation
Knowledge of ERMS, Rule Policies & Alerts
Knowledge of CRM middleware configuration
Experience in SAP CRM WebClient, preferably CRM 2007
Should have Domain experience
Over all experience 5+ years
Worked in both support and Implementation environments
3 years+ SAP CRM experience – at least one year on SAP CRM 2007 or above
Strong knowledge on business
Should have worked on CRM Service order processing, WEB UI, Master Data (Business partners & Ibase functionality)
Should have worked on integration scenarios (With SAP modules and non SAP Modules)
Should have worked on ERMS
Should have knowledge on CTI
Should have knowledge on Marketing
Should have knowledge on middleware
Should have Knowledge on CRM Technical
Should have worked on CRM WebClient, preferably CRM 2007
Roles & Responsibilities:
The successful candidate will be expected to manage a growing team of offshore developers and will have responsibility for the delivery and support of multiple SAP projects.
Ensuring teams work collectively and adhere to all relevant SLAs and problem management processes and procedures.
Using a strong SAP technical awareness to manage and oversee problem resolution and challenge technical teams.
An ability to manage resources effectively through maximizing utilization, whilst ensuring that resource is not over committed and expectations of customers are met.
Managing and developing all processes and procedures to ensure that the operation is being delivered using industry best practice.
Driving innovation in across the service operations to improve quality of service and cost efficiency.
Managing multiple conflicting priorities.
Identifying skills gaps and planning training for all team members to ensure that the levels of competence are maintained.
Proactively managing of Service Levels and KPI's.
Key Skills
Worked in both support and project environments
7 years+ SAP Technical experience and at least experience in three modules out of HR, CRM, SRM, FICO and MDM
Excellent ABAP and BSP development skills
Exposure / experience of idocs, interfacing with external systems, performance optimisation
1) Security domain (Usage and internals of security algorithms) / cryptography
2) DRM (better to have)
3) Linux programming / internals
4) C language, Better to have C++
5) Firmware, embedded, Multimedia framework
6) Work experience on various platforms / OS
- Total experience of 8~10 years in embedded software
- At least 3~4 years of experience in device driver development
- At least 3+ years of project management experience in using MS Project
- Must have handled a team of 8~10 members
